The operator of the Pilvax restaurant, Str. Michael Weiss 16, 500031 Brașov, România, complies with Regulation (EU) 2016/679 (GDPR). This policy explains what data we process when you visit the site or contact us.
1. Controller
Pilvax, Str. Michael Weiss 16, 500031 Brașov, România. Phone: +40 726 261 228. Email: office@pilvax.ro.
2. What we process
- Visiting the site — technical data (IP address, browser, pages viewed) processed by the hosting provider for security. Basis: legitimate interest.
- Table requests — name, phone, date, time, party size and message. The form sends nothing to a server: it opens your email app, and the message reaches us only if you send it. We use the data solely to confirm your booking.
- Phone or email enquiries — the data you give us, to answer your request.
- Apartment bookings on Booking.com — processed by Booking.com under its own policy.
3. Retention
Table requests: until the booking date plus 30 days. Email correspondence: up to 2 years, unless the law requires longer.
4. Recipients
- Our hosting and email providers.
- Google Ireland Ltd. — only if you allow the map to load.
- Public authorities — only where required by law. We never sell or rent personal data.
5. Your rights
Access, rectification, erasure, restriction, portability, objection and withdrawal of consent. Write to office@pilvax.ro; we reply within 30 days. You may also complain to the Romanian supervisory authority (ANSPDCP, www.dataprotection.ro).
6. Security
The site is served over HTTPS only, and access to table requests is limited to the staff who handle them.